Effective Date: March 2025

At Groundswell, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, make a reservation, or engage in other activities related to our retreat services.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree with our policy, please refrain from using our site or services.

1. Information We Collect

We collect various types of personal information, depending on how you interact with our website. The information we may collect includes:

Personal Information - when you book a retreat, sign up for our newsletter, or fill out contact forms, we may collect your name, email address, phone number, mailing address, payment details, and other relevant data.

Non-Personal Information - we may automatically collect non-personally identifiable information such as your IP address, browser type, operating system, and browsing behavior when you visit our website.

2. How We Use Your Information

We use your information for the following purposes:

To process reservations and provide retreat services.

To communicate with you regarding your bookings, inquiries, or other requests.

To send you promotional materials, newsletters, or special offers (with your consent).

To improve the functionality of our website and enhance your experience.

To comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your information with trusted service providers who assist us in operating our website or delivering retreat services, including payment processors, booking platforms, and email service providers. These third parties are obligated to maintain the confidentiality of your information.

We may also disclose your information if required by law or to protect our rights, property, or safety, or that of others.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us analyze website traffic and improve the functionality of our site. You can control cookie preferences through your browser settings, but please note that disabling cookies may affect your ability to use certain features of the website.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

6. Your Rights and Choices

You have the right to:

Access and update your personal information.

Opt out of receiving promotional emails or newsletters.

Request the deletion of your personal information (subject to applicable laws and certain exceptions).

To exercise these rights, please contact us at:

[email protected]

(707) 343-4423

7. Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by Groundswell. We are not responsible for the privacy practices of these third-party sites, and we encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We recommend that you review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights under this policy, please contact us.